Service Catalog: Enterprise Information Security Services

Service Description

OAAIS Enterprise Information Security (EIS) develops, implements, and communicates University-wide information security policies and programs to ensure the confidentiality, integrity, and availability of information systems used for UCSF business purposes.

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Using Information Security Services

Security Incident Response

For documenting, tracking, and facilitating the resolution of information security incidents.

If you suspect that you have a system that has been compromised or is being attacked, please report the incident immediately to the OAAIS Customer Support Service Desk at 415-514-4100, option 2.

Forensics Services

Contact EIS for forensic services for lost, stolen, and compromised devices.

Security Planning

Contact EIS for advice and guidance on building a secure environment for your department.

Security Awareness, Training & Education Program (SATE)

SATE promotes security awareness through targeted campaigns, workshops and trainings, online resources, and by publishing best practices.

Web Secure Server Certificate (SSL)

A server certificate allows the client to establish a secure connection to the server. Therefore, before contacting OAAIS Enterprise Information Security (EIS) to request a web server certificate you will need to harden your server as outlined in the documents on the security website. Certificates are good for one (1) year. You will receive an email notification from Entrust when your certificate is due to expire.

IT Security Best Practices