Email
Access mail@ucsf
VPN
Helpvpn@ucsf Web VPN Service
For users who need to access web based resources or a smaller number of other networked systems (e.g., one file server, or to connect to a desktop using remote control software like Windows Remote desktop or Timbuktu) we recommend our Web VPN system.
The Web (SSL) VPN system is a web based proxy which allows you access to resources on the UCSF computing network.
OAAIS/EIS has received reports of VPN users experiencing problems with Safari v4 and Snow Leopard. VPN@UCSF does not yet support Safari v4 or Snow Leopard. Some features may work but none are guaranteed. If you have trouble with Safari 4 please use a different browser such as Firefox. For Snow Leopard users having trouble with Network Connect, please follow this link for a work around. If you have questions please contact campus Customer Support at 514-4100, option 2
Web VPN Resources
Web (SSL) VPN Quick Start Mini-Guide
Web (SSL) VPN Users Guide [PDF (application/pdf, 575.7 kB, info)]
To Use the VPN
1. Verify that you have a VPN user ID and password.
The vpn@ucsf systems share the same authentication system. If you already have a VPN account for Traditional VPN (Nortel) service, then you can use that to access SSL VPN service.
Information about requesting a VPN account is here.
Students: Your vpn@ucsf user ID and password are the same as your SAA User ID and PIN.
2. Verify that you are running a current version of Java
The SSL VPN system utilizes Java to connect you to the UCSF computing network. The minimum version of Java supported by the system is Sun Java v1.4.1 or Sun Java 1.4.2, depending on your operating system. You can find out what version of Java you have on your system at the VPN Test Page.
If you find you that your install is not up-to-date, please see our instructions on how to update Java.
3. Connect to the Web (SSL) VPN
Connecting to the vpn@ucsf SSL service is easy. Just follow this URL and login using your VPN User ID and Password (or for students your SAA User ID and PIN). https://vpn.ucsf.edu
Security Recommendations
We recommend a personal firewall for users with security concerns.