SUPPORT

Help Desk

OAAIS Customer Support Desk
7 a.m. - 6 p.m., Mon – Fri
(415) 514-4100
CustomerSupport@ucsf.edu
http://help.ucsf.edu

Working with iMedRIS

Principal Investigators and Study Coordinators:

Reviewers

Hints for Reviewers

Training

Campus Previews are available on the following dates:

Parnassus: Medical Sciences S-118, November XX, XXXX, X:00-X:00pm
LHTS: Room 3128, November XX, XXXX, X:00-X:00pm
Mission Bay: Room 3128, November XX, XXXX, X:00-X:00pm
SFGH: Room 3128, November XX, XXXX, X:00-X:00pm
VA: Room 3128, November XX, XXXX, X:00-X:00pm

Training

iMedRIS Training Calendar

Access to iMedRIS

I have a UCSF ID and I can log into MyAccess:

Log into MyAccess (https://myaccess.ucsf.edu) and click on the iMedRIS link - (if the iMedRIS link is not visible, call the OAAIS Help Desk (415-514-4100)

I have a UCSF ID but I cannot log into MyAccess:

Call the OAAIS Help Desk (415-514-4100) and request access to the iMedRIS system

Information for Affiliates

I am an affiliate of UCSF and I do not have a UCSF ID:

Contact the PI or Study Coordinator that you work with at UCSF and request access to iMedRIS (you will need a special iMedRIS affiliate status for access)

I am an affiliate of UCSF and I have a UCSF ID:

If you already have a UCSF ID because you are an affiliate such as a contractor, volunteer, etc., you will need to have affiliate status for iMedRIS added to your current ID. Contact the PI or Study Coordinator that you work with at UCSF and request access to iMedRIS.

Information for Departments and IID Coordinators

I am a PI or Study Coordinator and I need to add someone to studies that does not have a UCSF ID and/or access to iMedRIS:

Complete the iMedRIS Access Request Form located here
Submit the form to your department HR Representative or Identify Coordinator (list of Coordinators is here )
Once the Coordinator creates a UCSF ID for the person, you will be able to add them to your studies within iMedRIS

I am the HR Representative/IID Coordinator for my department or school and I need to provide access to iMedRIS for an affiliate:

IID Coordinator Instructions

Logging into iMedRIS the first time

Step 1: Activate your MyAccess ID

To access iMedRIS you must log in through MyAccess. If you have been granted access to iMedRIS (see previous section), you will receive an email from myaccess@ucsf.edu with information on how to activate your MyAccess ID.
If you already have an active MyAccess ID, you will not receive this email and you can proceed to Step 2.

Step 2: Login to iMedRIS

After your MyAccess ID has been activated, go to MyAccess at: https://myaccess.ucsf.edu and login. After you login, click on the “CHR/iMedRIS” link

VPN is required if you are connecting to iMedRIS from off-campus
If off-campus, you must log into the VPN before you access iMedRIS under MyAccess. To login to VPN go to https://vpn.ucsf.edu. Use your MyAccess login and password to login to VPN. If you cannot access the VPN call the OAAIS Help Desk at 415-514-4100.

Additional Information about MyAccess and VPN

Learn more about MyAccess here
Learn more about VPN here

System Requirements

iMedRIS is compatible with Windows, Linux, and Mac operating systems.

Supported browsers are:

Microsoft Internet Explorer 6.x or 7.x
Firefox 2.x or 3.x
Safari 2.x or 3.x

Do you have a question or a comment about the iMedRIS Project? Contact us at CHR.SystemProject@ucsf.edu

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