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Service Catalog: Wireless Access

Service Description

Wireless access allows UCSF personnel and students to connect a laptop computer to the campus network and Internet from many UCSF locations.

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Using Wireless Service

Three Ways to Connect

1. New, preferred method using vpn@UCSF (UCSFnet)
   
   • No configuration required
   • Log in through a web browser using your MyAccess ID
   • Essentially no time required to set up
     
   
   
2. New method using WPA/WPA2 (UCSFwpa)*
   
   • Requires configuration of desktop client
   • Log in using your MyAccess ID
   • About 15-20 minutes to set up
     
   
   
3. Old method using Galen
   
   • Will be phased out for general use – date TBD
   • Library wireless currently uses Galen but will be converting in September to the UCSF wireless options
     (Click to request a GALEN™ account)
     
   • Between 30-45 minutes to set up

Quick Guide to Configuring Wireless Connections (application/pdf, 461.1 kB, info)

*Please note that the quick guide instructions for configuring Vista to the UCSFwpa wireless network are for early versions of Vista, and may not work with more recent versions. We recommend configuring your connection using UCSFnet, instead.

Wireless Coverage Maps:

• Parnassus:
  Langley Porter | Millberry Union | Nursing | Health Sciences West | Clinical Sciences | Medical Sciences | UC Hall

• Mission Bay:
  Genentech Hall-1st Floor | Genentech Hall-2nd Floor | Rutter Community Center-1st Floor | Rutter Community Center-2nd Floor | Rutter Community Center-4th Floor

• Laurel Heights:
  First Floor | Second Floor | Sub-level

• Mission Center Building (MCB):
  First Floor

Availability

Wireless service is available for use at all times except when there are scheduled and announced maintenance events.

Getting Help

Wireless FAQs

For help with wireless access related issues:

• Submit a ticket at help.ucsf.edu
• Call the OAAIS Service Desk at 415-514-4100, option 2
• email: CustomerSupport@ucsf.edu

Related Services & Links

Virtual Private Network (VPN)

VPN Migration (using MyAccess ID/Password)

Service Catalog: MyAccess

GALEN Accounts (for Library wireless access)

Network Services

UCSF Campus Wireless LAN Project

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