Email
Access mail@ucsf
VPN
HelpEmail Services & Support
Mail@ucsf is a suite of products designed to meet UCSF's email, calendaring, contact information, and spam filtering needs. Most mail@ucsf email and calendaring services can be accessed via the web at https://exchange.ucsf.edu.
For mail@ucsf customers with departmental Computer Support Coordinators (CSCs), their CSC provides first-level support; customers should contact their CSC for assistance.
For mail@ucsf account holders without a CSC, OAAIS Customer Support will provide assistance troubleshooting web access accounts, including:
- Verifying the customer’s email account is working;
- Verifying email servers are available and functioning as expected;
- Helping customers determine functional internet access.
For all mail@ucsf customers, OAAIS Customer Support provides new account and account change assistance, including:
- Creating new accounts;
- Resetting passwords;
- Deleting accounts.
The following for-fee services are also available, except to students:
- Increasing storage;
- Integrating mail@ucsf with BlackBerry services.
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Information about connecting handheld devices (PDA's) to your mail@UCSF account |
Information on understanding and using the secure email system |
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FAQs and other self-guided assistance and documentation |
Information on how to stop spam by using our Spam Firewall |
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Browser and application compatibility chart; links to technical documentation; links to applications |
Information on account eligibility, account discontinuance, software certification, mail restoration, mail forwarding and related policies |
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