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HelpService Catalog: Security Tools
Service Description
Enterprise Information Security (EIS) provides a suite of security tools to UCSF faculty, staff, and students. These tools include Spy Sweeper anti-spyware, Sophos anti-virus, Sygate firewall, and Pointsec encryption.
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Using Security Tools
Spy Sweeper
The Webroot Spy Sweeper tool protects your computer from spyware. Once installed, Spy Sweeper definitions are automatically pushed to clients from the software vendor Webroot as they become available.
Spy Sweeper User Configuration Guide
Spy Sweeper License and Download Information
Sophos
Sophos is an enterprise anti-virus software solution for the UCSF community. Once the client is installed on your computer, the centralized OAAIS Sophos Enterprise servers automatically push updates to the clients as they become available from Sophos. No user interaction is required.
Sophos User Guide for Windows 2000/XP/2003
Sophos User Guide for Mac OS X
Sophos License and Download Information
Pointsec Encryption
Pointsec provides whole disk encryption for Windows computer. Whole desk encryption is a solution for protecting all data on an entire desktop or laptop by securing disk contents, including system and temporary files, automatically safeguarding sensitive data from unauthorized access.
Pricing
Spy Sweeper, Sophos, and Sygate are available to all members of the UCSF community free of charge.
Pointsec: $100 per device the first year, $50 per device each subsequent year.
Availability
Once installed, Spy Sweeper, Sophos, Sygate, and Pointsec are available for use at all times.
Getting Help
For help, questions, or support issues regarding Security Tools:
- Submit a ticket at help.ucsf.edu
- Call the OAAIS Service Desk at 415-514-4100, option 2
- email: CustomerSupport@ucsf.edu
FAQ – Spy Sweeper Frequently Asked Questions
FAQ – Sophos Frequently Asked Questions
FAQ – Sygate Frequently Asked Questions
FAQ – Pointsec Frequently Asked Questions
Policy Information
Information Security Policies, Procedures, and Guidelines