Service Catalog: MyResearch (formerly SDE)

Service Description

MyResearch is a secure data hosting service for researchers. This service provides research teams with a professionally managed, secure, web based, collaborative environment in which to manage files containing sensitive data. Also, MyResearch provides a remote desktop capability with application and data base services that allow investigators to view, manipulate, and save their data entirely in a potected environment without requiring files to be stored on their own computers. Applications such as SAS or Excel run on the MyResearch servers in our secure data center, but they appear on the user’s own screen as if they were running locally on the user’s computer.

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Using MyResearch

Data can be accessed from any PC or Mac connected to the UCSF internet using Secure Global Desktop (SGD) server software, or through a designated VPN connection. Document management software (SharePoint) provides a secure way for researchers to share files. Access to the research site and data requires investigators to login using their UCSF login ID and password. Principle Investigators can authorize staff to access individual files or folders. Also, full audit reports are available.

Investigators connect to the MyResearch server using a Java-enabled browser, such as Firefox, Internet Explorer or Safari. Thereafter, data can be stored and retrieved in MyResearch.

Overview of MyResearch

Example of Use

Pricing

MyResearch is free for the first 3 months of usage, regardless of date started.

Availability

MyResearch is available for use 24/7 except during scheduled maintenance events.

Getting Help

To request a MyResearch account, or for help with any MyResearch issues, do one of the following:

Submit a ticket at help.ucsf.edu
Call the OAAIS Service Desk at 415-514-4100, option 2
email: CustomerSupport@ucsf.edu

FAQ – Frequently Asked Questions

MyResearch Technical Information

Policy Information

Email Policies

University of California Electronic Communications Policy (ECP)

Related Services & Links

Secure Global Desktop (SGD): http://www.sun.com/software/products/sgd/index.jsp

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