Service Catalog: OAAIS ENS Service Center

Service Description

The OAAIS Enterprise Network Services (ENS) Service Center coordinates the installation, moves and changes of phone lines and sets, in addition to other voice services. We also coordinate the activation of data ports, DNS changes and VLAN changes.
________________________________________________________________

Using the OAAIS ENS Service Center

To submit a request:

Online at help.ucsf.edu;
Call the OAAIS Customer Support Service Desk at (415) 514-4100, option 2;
Via email at CustomerSupport@ucsf.edu.

You will need the following information when you submit your request:
- Fund/DPA
- Telephone number(s) to be worked on
- Location (from and to)
- Voice/faceplate
- Data/faceplate (to activate)
- Description of work to be done
We also recommend you have on-site or alternate contact information.

Availability

Services are available to order during regular Customer Support Service Desk hours.

Getting Help

For help with network related issues:

Submit a ticket at help.ucsf.edu
Call the OAAIS Service Desk at 415-514-4100, option 2
email: CustomerSupport@ucsf.edu

Related Services & Links

IP Request

Phone Price List

Voicemail Instructions

Please tell us what you think of our website

Email