OAAIS Service Catalog A-Z Index

A

B

C

D

E

F

G

H

I

J

K

L

M

N

O

P

Q

R

S

T

U

V

W

X

Y

Z

A

ActiveSync Mobile Devices

• Mobile devices running the ActiveSync protocol, such as the iPhone, can be linked to mail@UCSF accounts; find out more about this service on the mail@UCSF information page.

• A secure data hosting service for research.

• Provides online access to academic appointment status and upcoming advancement actions.

• Spysweeper, Sophos, and Sygate are provided by OAAIS Enterprise Information Security (EIS) free of charge to the campus community.

• Spysweeper, Sophos, and Sygate are provided by OAAIS Enterprise Information Security (EIS) free of charge to the campus community.

Audio Conferencing

• Audio conferencing services are provided by ConferencePlus which offers a full range of audio services with a variety of options for managing participation.

• The autoAccess application was designed to eliminate paper and email requests for access to departmental data through automation. 

__________________________________________________________________

B

• Barracuda is the vendor who provides spam control for the UCSF mail system; find out more about spam filtering on the mail@UCSF information page.

BlackBerry Service

• BlackBerry Service can be linked to mail@UCSF; find out more about this service on the mail@UCSF information page.

__________________________________________________________________

C

• The Campus Locator System (CLS) locates individuals in the UCSF community, addresses large and small volume mailings and provides general directory information for the UCSF campus and Medical Center. 

• The Desktop and LAN Support (DLS) program provides comprehensive desktop and network support for departments at UCSF on a monthly recharge basis.

• Audio conferencing services are provided by ConferencePlus which offers a full range of audio services with a variety of options for managing participation.

• UCSF clients can create a new service request or submit a problem report, view the status of current or recently closed requests or reports, and search our Solutions Database for answers to common questions or solutions to commonly-reported problems.

__________________________________________________________________

D

• Faculty and staff can order the activation of data ports, IP requests, VLAN changes and DNS changes from OAAIS Enterprise Network Services (ENS).

• The Desktop and LAN Support (DLS) program provides comprehensive desktop and network support for departments at UCSF on a monthly recharge basis.

• The Network Operations Center (NOC), part of OAAIS Enterprise Network Services (ENS), provides a comprehensive maintenance program that incorporates network monitoring, equipment replacement and on-site support.

• OAAIS maintains the UCSF Online Faculty/Staff and departmental offices directories.

__________________________________________________________________

E

• OAAIS Enterprise Information Security (EIS) develops, implements, and communicates University-wide information security policies and programs to ensure the confidentiality, integrity, and availability of information systems used for UCSF business purposes.

• Verifies that wages charged to federally sponsored projects are reasonable estimates and provides "after the fact" certification.

• OAAIS hosts electronic mailing lists for the UCSF community to support and promote the mission of the University: teaching, research, patient care, and community service.

• mail@ucsf is a suite of products for UCSF email, calendaring, contact information, and spam filtering.

Encryption

• Encryption makes plain text information unreadable to unauthorized parties unless they have a key or password. Encryption can be used to protect data stored on drives or other media.

__________________________________________________________________

F

• PeopleSoft is a financial system that encompasses transaction for procurement to payment, proposals to awards, bill to cash, and ledger activities including reporting and reconciliation.

Firewalls

• UCSF distributes Sygate Enterprise Firewall software which provides a centrally controlled, customizable firewall.

• OAAIS Enterprise Information Security (EIS) develops, implements, and communicates University-wide information security policies and programs to ensure the confidentiality, integrity, and availability of information systems used for UCSF business purposes.

__________________________________________________________________

H

• An online time and attendance system for use by all academic and administrative staff (exempt and non-exempt employees) who earn leave.

• Create a new service request or submit a problem report. View the status of your current or recently closed service request or problem report. Search our Solutions Database for answers to common questions or solutions to commonly-reported problems.

• OAAIS Enterprise Information Security (EIS) provides Spysweeper, Sophos, and Sygate free of charge to the campus community.

• OLPPS provides automated facilities for the payroll and personnel requirements of the University. It includes systems for querying employee records and information related to accounts and funds.

__________________________________________________________________

I

• MyAccess is a centralized authentication system based on IBM’s Tivoli software. Through the MyAccess web interface, users will be able to access information systems and services using a single user ID and password.

• OAAIS Enterprise Information Security (EIS) develops, implements, and communicates University-wide information security policies and programs to ensure the confidentiality, integrity, and availability of information systems used for UCSF business purposes.

• A secure, convenient and compliant data warehouse of clinical and life sciences data for use by researchers.

• Remedy IT Service Management (ITSM) is a client-server based application suite used by IT departments that wish to integrate their IT service management processes.

• The Network Operations Center (NOC), part of OAAIS Enterprise Network Services (ENS), provides a comprehensive maintenance program that incorporates network monitoring, equipment replacement and on-site support.

_________________________________________________________________

L

• OAAIS hosts electronic mailing lists for the UCSF community to support and promote the mission of the University. Listserv owners must be UCSF faculty, students, or staff.

__________________________________________________________________

M

• mail@ucsf is a suite of products for UCSF email, calendaring, contact information, and spam filtering.

• Web Merit is a UC systemwide application that automates and distributes many of the tasks associated with batch merit increases.

Mobile Device Email Access

• Mobile devices can be linked to mail@UCSF; find out more about this service on the mail@UCSF information page.

• MyAccess is a centralized authentication system based on IBM’s Tivoli software. Through the MyAccess web interface, users will be able to access information systems and services using a single user ID and password.

MyResearch

• A secure data hosting service for research.

__________________________________________________________________

N

• The Network Operations Center (NOC), part of OAAIS Enterprise Network Services (ENS), provides a comprehensive maintenance program that incorporates network monitoring, equipment replacement and on-site support.

__________________________________________________________________

O

• Create or view a service request or problem report. Search our Solutions Database for answers to questions or solutions to commonly-reported problems.

OAAIS ENS Service Center

• OAAIS Enterprise Network Services (ENS) Service Center coordinates the installation, moves and changes of phone lines and sets, in addition to other voice services. They also coordinate the activation of data ports, DNS changes and VLAN changes.

• PeopleSoft is a financial system that encompasses transaction for procurement to payment, proposals to awards, bill to cash, and ledger activities including reporting and reconciliation.

• OLPPS provides automated facilities for the payroll and personnel requirements of the University. It includes systems for querying employee records and information related to accounts and funds.

__________________________________________________________________

P

• Pager service is provided by a third-party vendor, USA Mobility (USAM)

• Find information on the password standard, as well as how to set up prompts for future password resets.

• OLPPS provides automated facilities for the payroll and personnel requirements of the University. It includes systems for querying employee records and information related to accounts and funds.

• PeopleSoft is a financial system that encompasses transaction for procurement to payment, proposals to awards, bill to cash, and ledger activities including reporting and reconciliation.

• Faculty and staff can order phone lines and voicemail services from OAAIS Enterprise Network Services (ENS).

__________________________________________________________________

R

• Remedy IT Service Management (ITSM) is a client-server based application suite used by IT departments that wish to integrate their IT service management processes. 

• WebLinks is a web-based tool for reporting financial, payroll and personnel information within UCSF.

• RFS is the official record of appointment, housestaff credentialing and rotation data for residents and clinical fellows.

__________________________________________________________________

S

• OAAIS Enterprise Information Security (EIS) develops, implements, and communicates University-wide information security policies and programs to ensure the confidentiality, integrity, and availability of information systems used for UCSF business purposes.

• A secure data hosting service for research.

• mail@ucsf is a suite of products for UCSF email, calendaring, contact information, and spam filtering.

• OAAIS Enterprise Information Security (EIS) develops, implements, and communicates University-wide information security policies and programs to ensure the confidentiality, integrity, and availability of information systems used for UCSF business purposes.

• OAAIS Enterprise Information Security (EIS) provides Spysweeper, Sophos, and Sygate free of charge to the campus community.

• The Desktop and LAN Support (DLS) program provides comprehensive desktop and network support for departments at UCSF on a monthly recharge basis.

• Create a new service request or submit a problem report. View the status of your current or recently closed service request or problem report. Search our Solutions Database for answers to common questions or solutions to commonly-reported problems.

• The Health Record Electronic Data Set (THREDS) is an available service that extracts longitudinal data from clinical databases on Community Health Network (CHN) patients from San Francisco General Hospital (SFGH) for research purposes.

• Customer Support Services provides information, documentation, and licensed software for the campus community. We do not provide technical support for every application.

• OAAIS Enterprise Information Security (EIS) provides Spysweeper, Sophos, and Sygate free of charge to the campus community.

• mail@ucsf is a suite of products for UCSF email, calendaring, contact information, and spam filtering.

SpySweeper

• OAAIS Enterprise Information Security (EIS) provides Spysweeper, Sophos, and Sygate free of charge to the campus community

• Server certificates, which allow the client to establish a secure connection to the server are available from OAAIS Enterprise Information Services (EIS) and are good for one (1) year.

• OAAIS Enterprise Information Security (EIS) provides Spysweeper, Sophos, and Sygate free of charge to the campus community.

__________________________________________________________________

T

• Faculty and staff can order phone lines and voice mail services from OAAIS Enterprise Network Services (ENS).

• The Health Record Electronic Data Service (THREDS) is an available service that extracts longitudinal data from clinical databases on Community Health Network (CHN) patients from San Francisco General Hospital (SFGH) for research purposes.

__________________________________________________________________

V

• VPN is a web-based proxy which allows remote access to resources or other networked systems on the UCSF computing network.

• Faculty and staff can order phone lines and voice mail services from OAAIS Enterprise Network Services (ENS).

• Faculty and staff can order phone lines and voice mail services from OAAIS Enterprise Network Services (ENS).

• VPN is a web-based proxy which allows remote access to resources or other networked systems on the UCSF computing network.

__________________________________________________________________

W

• OAAIS Customer Support Services (CSS) offers static website hosting for UCSF organizations, on a monthly recharge basis.

• Web Inquiry is a payroll and personnel EDB web inquiry application.

• Web Merit is a UC systemwide application that automates and distributes many of the tasks associated with batch merit increases.

• WEB PAN is an online tool for PAN reviewers to view Post Authorization Notification (PAN).

• WebLinks is a web-based tool for reporting financial, payroll and personnel information within UCSF.

• Wireless access allows UCSF personnel and students to connect a laptop computer to the campus network and Internet from many UCSF locations.

• The Desktop and LAN Support (DLS) program provides comprehensive desktop and network support for departments at UCSF on a monthly recharge basis.