Email
Access mail@ucsf
VPN
HelpService Catalog: vpn@UCSF
Service Description
vpn@UCSF is a web-based Virtual Private Network (VPN) service. VPN allows users, who are not on the UCSF network, access to restricted resources on the UCSF network (e.g., one file server, or to connect to a desktop using remote control software like Windows Remote desktop or Timbuktu).
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Using vpn@UCSF
vpn@UCSF utilizes Java to connect you to the UCSF computing network. The minimum version of Java supported by the system is Sun Java v1.4.1 or Sun Java 1.4.2, depending on your operating system. If you your install is not up-to-date, please see our instructions on how to update java.
Connecting to the vpn@UCSF service is easy. Just log in using your VPN User ID and Password (or for students, your SAA User ID and PIN) to the following webpage:
Log in to vpn@UCSF at https://vpn.ucsf.edu.
Pricing
VPN is available to all members of the UCSF community free of charge.
Availability
VPN is available for use at all times except when there are scheduled maintenance events.
Getting Help
Support for VPN is available M-F, 7 a.m. – 6 p.m.
For help with password resets, VPN questions, or support issues:
- Submit a ticket at help.ucsf.edu
- Call the OAAIS Service Desk at 415-514-4100, option 2
- email: CustomerSupport@ucsf.edu